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Engage Disable person

Accessibility and inclusion are fundamental values in our modern society. In the field of hospitality, it is essential to ensure that all individuals, regardless of their mobility, can enjoy the same opportunities, whether as customers or employees. Individuals with reduced mobility should not be excluded from administrative positions within the hospitality industry, as their experience and skills can make a valuable contribution to this sector.
To enable individuals with reduced mobility to take on administrative roles in hospitality, it is imperative to adapt offices and public spaces. The installation of access ramps, spacious elevators, and automatic doors is essential to guarantee their mobility within hotel premises. These facilities must be carefully designed to meet the specific needs of each person, whether using wheelchairs, walkers, or other mobility assistance devices.
It is also necessary to provide facilities for employees with reduced mobility to work effectively. This may include adapted offices with adjustable height workstations, specific ergonomic chairs, and suitable computer equipment. Furthermore, the software and systems used in administrative positions should be compatible with assistive technologies, such as screen readers and virtual keyboards.
The most important factor in promoting the inclusion of individuals with reduced mobility in hospitality is not to treat them differently. All employees, regardless of their physical condition, deserve respect, equal opportunities, and fair treatment. Biases and stereotypes must be eliminated, as they only reinforce exclusion. Hospitality, as a welcoming and service-oriented industry, has the opportunity to set an example by creating an environment where diversity is valued and celebrated.
In conclusion, individuals with reduced mobility should not be viewed as obstacles to holding administrative positions in hospitality. On the contrary, they can bring a unique perspective and valuable skills to this industry. By adapting workspaces, providing appropriate facilities, and encouraging inclusion, hospitality can become a model of accessibility and equal opportunities. It is a positive and respectful approach towards all individuals, regardless of their physical abilities, enriching the entire industry.
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Article By:
Bernard Houppertz
Bernard Houppertz is a seasoned hotel industry professional with over 25 years of experience. He has received numerous awards for his achievements and has led operations for world-leading Hotel Groups. He served as the Vice President Development & Operations South Asia & Africa at Cygnett Hotels and Resorts, and is also the CEO at FitFinder4.0, a platform designed to help hotels increase their revenue.